Privacy Policy
Privacy Policy
Last updated: [date]
1. Who We Are
pregology.com is operated by [PolyBright Ventures / legal entity name], Ahmedabad, Gujarat, India (“Pregology”, “we”). This policy explains what personal data we collect, why, and your rights — in line with the Digital Personal Data Protection Act, 2023 and applicable Indian law.
2. Data We Collect
- Enquiry data: name, phone/WhatsApp number, email (optional), treatment interest, and any message you write when submitting an enquiry form.
- Clinic registration data: clinic and contact-person details submitted through the registration form.
- Technical data: standard analytics data (pages visited, device/browser type, approximate location) via cookies and tools such as Google Analytics.
We do not knowingly collect medical records or health documents through this website; please do not upload them via our forms.
3. Why We Use Your Data
- To connect you with the specific clinic or doctor you enquire about — the core purpose of your submission.
- To respond to your questions and provide free guidance you request.
- To verify and publish clinic listings.
- To improve the platform through aggregated, non-identifying analytics.
4. Who We Share It With
Enquiry details are shared only with the provider your enquiry concerns. We do not sell personal data, and we do not share it with advertisers or unrelated third parties. Service providers who process data on our behalf (e.g., hosting, email delivery, analytics) do so under confidentiality obligations.
5. Sensitivity of Fertility Data
We recognise that the fact of a fertility enquiry is itself sensitive. Our staff access enquiry data only as needed to serve you, communications are kept discreet, and we will never disclose your enquiry to family members or third parties who contact us on your behalf without your consent.
6. Retention
Enquiry data is retained while needed to serve your request and for a reasonable period thereafter for record-keeping, after which it is deleted or anonymised. You may request earlier deletion at any time (see Section 8).
7. Cookies
We use essential cookies for site function and analytics cookies to understand usage. You can control cookies through your browser settings; the site remains usable with analytics cookies disabled.
8. Your Rights
Under the DPDP Act you may request access to, correction of, or deletion of your personal data, and may withdraw consent to processing. Write to privacy@pregology.com (update) and we will respond within a reasonable timeframe. You also have the right to grievance redressal and to approach the Data Protection Board of India.
9. Security
We use reasonable technical and organisational safeguards — HTTPS, access controls, and reputable hosting — to protect your data. No internet transmission is perfectly secure; please avoid including unnecessary sensitive details in free-text messages.
10. Children
Pregology is intended for adults. We do not knowingly collect data from anyone under 18.
11. Changes & Contact
Updates to this policy will be posted here with a revised date. Questions: privacy@pregology.com · [Legal entity name], Ahmedabad, Gujarat, India.